From order to payment: improve processes, working capital and cash flow
An efficient Order-to-Cash process is essential to a healthy financial position. Inefficient workflows, unclear responsibilities, disconnected systems or limited visibility into receivables can cause delays, errors and unnecessary costs.
Cash & Credit Consultancy helps organisations assess, optimise and future-proof the full Order-to-Cash cycle. Through independent advice and a results-oriented approach, we help improve processes, manage risk and strengthen cash flow.
What does Order-to-Cash Consultancy cover?
Order-to-Cash (O2C) covers the processes from order placement through to receipt and allocation of payment. It connects commercial operations, Finance, credit management, customer service and technology.
Our expertise across the O2C cycle
Order Management & Customer Onboarding
We assess onboarding, data quality and order workflows to help prevent errors, risk and delays at an early stage.
Credit Management & Risk Control
We advise on credit assessment, credit limits, risk segmentation, payment terms and clear policy frameworks.
Billing & Invoicing
We identify delays, invoice errors and manual work, and advise on invoicing workflows, data quality and system integration.
Accounts Receivable & Payment Processes
We review payment follow-up, disputes, escalation, reporting and ownership. Our role is advisory; we do not perform operational accounts receivable management ourselves.
Collections Strategy & External Partners
We help develop follow-up strategies and assess external partners. Actual debt collection can be performed by an appropriate external provider.
Reporting, Automation & AI
We advise on KPIs, dashboards, automation, integrations and potential AI applications, considering data quality, governance, feasibility and business value.
Our approach
- Understanddiscuss objectives, business model, processes and challenges.
- Analyseassess workflows, data, systems, performance and responsibilities.
- Recommendprioritise improvements by impact, feasibility, risk and expected value.
- Implementwhere required, support project coordination and collaboration with internal teams and specialist partners.
What can optimisation deliver?
Depending on your starting point, an improved O2C cycle can contribute to faster payment, more predictable cash flow, fewer errors and less manual work, lower process costs, better risk visibility and stronger cross-functional collaboration.
Partners for external debt collection
We do not perform debt collection ourselves. Where needed, we work with Slagman & Partners and Van Emstede Slager advocaten.
Slagman & Partners
Bailiffs and legal professionals for external debt collection activities.
Van Emstede Slager advocaten
Law firm for external debt collection activities.
Ready to improve your O2C processes?
Discuss your current position with us and identify the improvements that could make the greatest difference.
Contact usCash & Credit Consultancy provides consultancy, analysis and implementation support. We do not perform operational accounts receivable management or debt collection ourselves.